Practical support built on experience gained since 1991

Stop losing hours every week to admin, emails and business tasks.

Practical business support for tradespeople, estate agents, holiday lets, B&Bs, retailers, cafés, pet shops, bookshops, florists, salons, restaurants and other local businesses across Oxfordshire.

I help handle the routine tasks that pull you away from customers, bookings, sales and growing your business.

Experience across various sectors since 1991 Work directly with Tom Remote or local on-site support No contracts or agency handovers

Local support across Abingdon-on-Thames, Didcot and surrounding Oxfordshire areas.

Established experienceAcross sectors since 1991
Clear pricingHourly, starter and monthly support
Flexible helpRemote, on-site or mixed support
ConfidentialCareful handling of business information

Is this you?

This is designed for busy owner-managed businesses that need reliable help without hiring another member of staff.

Admin is eating into evenings
Customer or guest enquiries are delayed
Bookings or appointments need organising
Website updates keep getting postponed
You need support without employing staff

Support that is easy to understand and easy to use.

Start with the tasks that are taking time, creating delays or stopping you from focusing on customers, bookings, service and sales.

Business Support

Practical help with the routine admin that keeps your business moving.

  • Inbox management
  • Diary management
  • Data entry
  • Document organisation
  • General administration

Customer & Guest Communication

Keep enquiries, replies and follow-ups clear, timely and professional.

  • Customer enquiries
  • Guest enquiries
  • Booking confirmations
  • Appointment reminders
  • Customer service support

Flexible Local Support

Support arranged around your workload, whether remote, on-site or mixed.

  • Remote assistance
  • Local on-site support
  • Hourly support
  • Monthly packages
  • Support tailored to your business

Website Updates & Online Support

Keep your website accurate and up to date without losing hours to technical tasks.

  • Website content updates
  • Service and price changes
  • WordPress assistance
  • Business information updates
  • Basic website maintenance
Tom Wilson, founder of Tom's Handy Solutions
Professional, practical and founder-led

Work directly with Tom.

I'm Tom, founder of Tom's Handy Solutions. I started my working life as a YTS Payroll Assistant in August 1991 and have gained experience across various sectors since then.

That experience covers administration, customer service, customer support, payroll, data processing, data entry, website management and technical support roles.

Tom's Handy Solutions was created to help local businesses save time, stay organised and maintain professional customer communication without the cost or commitment of employing additional staff.

Experience gained across sectors since 1991
Administrative, customer-facing and technical background
Direct support from Tom
Flexible hourly, project and monthly options
Book Free Business Support Review

A simple way to get help without overcomplicating it.

No agency handovers. No support tickets. No pressure to commit long term.

Book a free review

Talk through what is taking up time and where support could make the biggest difference.

Choose the right support

Start with hourly help, a starter package, website updates, on-site support or a monthly arrangement.

Hand over the work

Tom handles the agreed tasks remotely or locally where needed, with clear communication throughout.

Clear pricing for business support, website updates and local help.

Choose the support that fits your workload now. Start small and scale up only if it works for your business.

Starter Business Support

£65

5 hours of remote support to clear overdue admin, communication or organisation tasks.

  • 5 hours included
  • Good for overdue admin
  • Remote support to get started
  • No long-term commitment
Ask About Starter Support

On-site Business Support

£25/hr

Local on-site support for businesses in Abingdon-on-Thames, Didcot and surrounding areas when in-person help is required.

  • Local on-site assistance
  • Remote support also available
  • Monthly packages from 10 hours
  • Mixed support available
Discuss Local Support

Website Updates & Online Support

£35/hr

Keep your website accurate, professional and up to date without learning the technical side yourself.

  • Website content updates
  • Service and price changes
  • WordPress assistance
  • Basic website maintenance
Discuss Website Support

Monthly support packages: Flexible monthly support packages designed around your specific business needs, with remote support, on-site support and website support available as part of a tailored arrangement.

Built on experience, clarity and low-risk support.

You can start small, test the support and decide what works before committing to anything ongoing.

Start small

Begin with a short block of hours, one-off task or free review before deciding whether ongoing support is right for you.

Clear communication

Work directly with Tom, so there are no agency handovers, account managers or confusing support processes.

Practical experience

Support is built on experience gained across various sectors since 1991, including admin, customer-facing, data and technical roles.

Common questions

Quick answers before you book a free business support review.

Do I need to sign a long contract?

No. You can start with hourly support, a one-off task, the starter package or website support before deciding whether monthly support is right for you.

What businesses do you work with?

I support tradespeople, estate agents, holiday lets, B&Bs, cafés, restaurants, salons, beauty businesses, nail shops, florists, pet shops, bookshops, retailers, professional services and other owner-managed local businesses.

Can you help with website updates only?

Yes. Website updates and online support are available separately at £35/hr, including content changes, service updates, price changes, WordPress assistance and basic maintenance.

Can support hours cover different tasks?

Yes. Support can usually be used flexibly across agreed admin, organisation, customer communication, data entry and website-related work.

How quickly can support begin?

That depends on current availability and the type of work required. The free review is the best way to agree a practical starting point.

How is confidential information handled?

Business information, customer details, guest details and access credentials are handled carefully and only used for agreed support work.

What could you do with an extra 5-10 hours every week?

Book a free business support review and identify the admin, communication, booking, website or data tasks that are taking up too much time.

Book Free Business Support Review
Book Free Review